Maxis’ General Manager, Lucy Bradshaw, notes that the SimCity server capacity has increased 120% in the last 48 hours, and that “disrupted experiences” are down about 80%. “So we’re closed to fixed, but not quite there,” she admits.
In addition, she noted that “SimCity is a solid hit in all major markets, but if you can’t get a stable connection, you’re NOT having a good experience.” And so while EA and Maxis continue to fix issues on their end, they also want to offer up a freebie instead of giving players a refund.
Bradshaw says that in order “…to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game. I know that’s a little contrived,” Bradshaw admits, “kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.”
Bradshaw concluded by promising more updates throughout the weekend.
Will a freebie appease you? Let us know your thoughts below.